How we handle complaints

At Mycannabis we aim to provide a high standard of care and strive to ensure our services are consistently meeting people’s needs. If you are unhappy with any of our services, it is important that you let us know.

We aim to handle complaints quickly, effectively and in a fair and honest way.

We take all complaints seriously and use valuable information from investigating to help us improve the service we provide. Where warranted we will respond as quickly as possible.

We want to provide the best service possible, so we’ll take time to understand your feedback and use it constructively to improve our service.

How to get in touch

Online

Please fill in the form here.

Phone us

07515673769 (Monday – Friday 09:30 – 17:00)

Write to us

Mycannabis
Unit 1, 27a Banastre Road
Southport
PR8 5AW

Or you may choose to contact us Via an advocacy group or representative

For complaints please complete the online contact form.